FAQ
Questions dealers ask.
Straight answers about the platform, the free trial and pricing. Something missing? Contact us.
Platform and modules
What is Marine Apps?
Marine Apps by AppsDeck is a connected platform for boat dealerships. MarineInspect handles digital boat inspections; MarineService handles Work Orders, Jobs, parts, labor, scheduling and time tracking. Both share the same customers, boats, team and data.
Do MarineInspect and MarineService work together?
Yes. They are modules of one platform, not separate products. Inspection findings can be turned into MarineService Work Orders and Jobs, and Work Orders can be linked to inspections of the same boat.
Who is Marine Apps for?
Boat and marine dealerships with a service department: Dealer Admins and owners who run the business, Managers and Service Writers who plan the work, and Technicians who do it.
Does it include AI?
On plans that include AI, technicians can photograph paperwork and Marine Apps reads the customer and boat details for review. Nothing is saved until a person confirms it, because AI can make mistakes. AI is not included in the free trial.
Devices
Which devices are supported?
Dealer Admins and Managers use the desktop portal in a modern web browser. Technicians use the MarineInspect mobile app, which is built for iPhone and Android phones. MarineService work appears in the same app when MarineService is enabled.
Do technicians need a computer?
No. Technicians do their work in the mobile app: inspections, photos and videos, assigned Work Orders, tasks and time tracking.
Can one account be used on several phones?
Each user account is active on one phone at a time. To move a user to a new phone, a Dealer Admin releases their current device from Team in the mobile app.
Free trial
How long is the free trial?
14 days. The trial starts when your dealership onboarding is completed, not when you first visit the website.
How many users are included in the trial?
1 Dealer Admin, 1 Manager or Service Writer, and 2 Technicians. The team size is fixed during the trial.
Do I need to enter payment details?
No. You do not need a card or any payment details to start the trial, and no paid subscription is created automatically when it ends.
Which modules are included?
Both MarineInspect and MarineService, on the desktop portal and the mobile app. AI-assisted document capture is not part of the free trial; it is available on paid plans that include AI.
What happens when the trial ends?
Your dealership becomes read-only. Your inspections, Work Orders, customers, boats and reports stay available to view, but new operational changes are paused until you upgrade. Your data is never deleted or hidden because a trial ended.
Can I still sign in after the trial?
Yes. Everyone can still sign in and view records, and your Dealer Admin can open Billing to choose a plan at any time.
Pricing, users and seats
How does pricing work?
Plans are billed monthly. Each plan includes a number of users, and additional technician seats are charged at the same per-technician price as your plan. Final public prices are being confirmed; start a free trial or contact us for current pricing.
How do additional technician seats work?
Your Dealer Admin can buy additional seats during a paid subscription. A seat is activated only after the payment is verified on our servers. Seats added mid-cycle are prorated for the actual time remaining, and the next billing cycle includes the full recurring amount.
What happens if a technician leaves?
Deactivating a technician frees their seat for someone else. It does not reduce the number of seats you have purchased or trigger a refund. If you want fewer seats, the reduction takes effect from the next billing cycle.
Which payment methods can we use?
Payments run through a hosted checkout from our payment provider. Card and bank details are entered on the provider's page and never reach Marine Apps.
Data, expiry and upgrading
Is our dealership's data kept separate?
Yes. Every record and file belongs to one dealership, and access is enforced in the database with row-level security and role-based permissions.
What happens to our data if the trial expires?
Nothing is deleted or hidden. Your dealership becomes read-only until you upgrade, so you can still view and download your records and reports.
How long do you keep our data?
Data is kept while your dealership uses Marine Apps and as described in our Privacy Policy. Dealer Admins can delete a completed inspection, together with its photos, videos and approval report, whenever they choose.
Can we upgrade at any time?
Yes. Your Dealer Admin can choose a plan from Billing during or after the trial. When you upgrade, the trial's team-size limits no longer apply and your plan's seats do.
Start managing your dealership smarter.
Try Marine Apps free for 14 days. Explore MarineInspect and MarineService with your dealership team. No payment details required.
- 14 days free
- No payment details
- Both modules included
